Cornerstone pedals sold in EU carry a 2-year Warranty while Pedals sold Internationally (outside of the EU) carry a 1-year Warranty.
Warrany coverage is for any problem related to the function or operation of the pedal due to parts found to be faulty since the first use.
Warranty does not cover malfunctions due to accidents or other issues such as broken knobs, pots and jacks due to abuse, scratches in external paint or malfunctions due to external power supply issues.
Warranty is not valid on products purchased from a non-authorized Cornerstone Dealer (Authorized Dealers can be found on this website at the relevant dealer page)
All items purchased from authorized Cornerstone dealers are subject to the dealer’s terms and conditions for returns. Items purchased from authorized Cornerstone Dealers cannot and should not be returned directly to Cornerstone, unless otherwise indicated.
Items can be shipped back to Cornerstone when bought directly from Cornerstone Italy, in this case all costs for shipping back to Cornerstone are in charge of the customer, while costs for shipping back to customer are in charge of Cornerstone, except for malfunctions arisen within 7 days from the receipt of the product, where Cornerstone will pay for all the costs.
In any case, warranty does not cover custom fees that Cornerstone could be charged upon receiving back the product.
All returning item, shall be in perfect mechanical, functional, and cosmetic condition. Upon receiving the returned item Cornerstone staff will inspect and test the item to verify it is in “new” condition, and in perfect working order.
In case of a functioning issue, customer can retain the right to have it fixed locally; to have the Cornerstone warranty coverage on this third-party repair service, customer shall prior give communication to Cornerstone and show the receipt of the repair cost. Then, Cornerstone reserves the right to fully or partially cover the expanse or to offer an equivalent discount.